Privacy Policy

June 06, 2018

DEFINITIONS-INTRODUCTION

The terms "we" and "company" refer to CENTIVA P.C. under the distinctive title Centiva Software Solutions, located at 59 Panepistimiou Street in Athens, P.O. 105 64, (TIN: EL998402612).

The term You: any person who visits - uses this website.

The term Website: the website www.centiva.gr which, like all its content, belongs to Centiva Software Solutions in full and exclusive ownership.

Centiva Software Solutions (hereafter Centiva for short) is committed to the protection of the processing of the personal data of every visitor - user of the website www.centiva.gr, as well as any natural persons in the context of the cooperation that they have developed or wish to develop cooperation with it .

This Privacy Policy explains in simple terms how we process the personal data that you exclusively provide to us through the contact form of the above website or by any other means of communication. In particular, for the contact form, in order to make it possible to submit the form, the visitor / user is obliged a) to reach the end of the scroll bar, where this policy and information about the processing of his data are written and b) then , since he is certain that he has been informed, he selects the box accepting the terms to proceed with the registration of his details.

In any case, by using our services, each natural person accepts this Policy and is bound by its terms.

Centiva periodically reviews this Policy in order to monitor and ensure ongoing compliance with the requirements of the General Data Protection Regulation 2016/679/EU.

PERSONAL DATA AND PERSONAL DATA PROCESSING (Article 4 GDPR)

1) "personal data": any information relating to an identified or identifiable natural person ("data subject"); an identifiable natural person is one whose identity can be ascertained, directly or indirectly, in particular by reference to an identifier, such as name, identity number, location data, online identifier or one or more factors that characterize the physical, physiological, genetic, psychological, economic, cultural or social identity of that natural person,

2) "processing": any operation or series of operations carried out with or without the use of automated means, on personal data or sets of personal data, such as collection, registration, organization, structuring, storage, adaptation or the alteration, retrieval, retrieval, use, disclosure by transmission, dissemination or any other form of disposal, association or combination, restriction, deletion or destruction.

PERSONAL DATA COLLECTED BY CENTIVA AND PURPOSES OF PROCESSING

A contact form is published on the website through which personal data of visitors / users with their consent, such as name, phone number and email, are sent to Centiva. Also, to fulfill the stipulated contractual obligations (e.g. offers, contracts, invoices, etc.) or to send informational notes and in the context of existing or potential cooperation with Centiva, the latter will request with consent you by any means (e.g. telephone or electronic) the name of the company, VAT number, DOU, headquarters, activity, other contact information (e.g. email, fax, contact phone, etc.).

RIGHTS OF THE DATA SUBJECT

Any natural person may have access to the data they have collected, following their request which can be submitted by phone, electronically or through the contact form on the website. He also has the right to object at any time to the processing of data concerning him, a request for correction, restriction, non-transmission or deletion in the same way. Any of your requests will be reviewed by us and you will receive a response within a reasonable period of thirty (30) days. The above rights are specified and described in detail in articles 15-21 of the General Regulation of Personal Data Protection where you can be informed in detail. In the event of a breach of your personal data, you reserve the right to file a complaint with the Personal Data Protection Authority (Kifisias 1-3, P.O. 115 23, Athens, +30 210 6475600, This email address is being protected from spambots. You need JavaScript enabled to view it.).

TRANSFER/TRANSFER OF PERSONAL DATA

Our company does not share or transmit personal data to third party recipients, unless this is required by law or constitutes a necessary action to fulfill our contractual obligation to you, such as transmitting your data to a courier company for sending documents you have requested.

Employees of our business who have access to data are obligated to maintain the confidentiality of that data.

Our business may store your personal data in the cloud. This means that your personal data may be processed by a cloud service provider on behalf of the business and your personal data may be stored in different locations around the world, but with no further possibility of sharing it with third parties. The Company uses organizational and contractual measures to protect personal data and to impose clauses and restrictive requirements on cloud service providers so that your personal data remains secure.

PERSONAL DATA RETENTION PERIOD

The data you disclose to our company is kept by us for a period of one year, unless a contract is drawn up between us. In the event that any contract is drawn up between us, we will keep your necessary personal data for a period of ten (10) years, unless the law provides for a longer period.

SECURITY OF PERSONAL DATA

Our company takes all necessary security measures to protect and ensure the privacy of your personal data (e.g. firewalls, encryption).

The information you submit to the company is managed exclusively by specially authorized personnel of the company who are under our control and only at our command and possibly by recipients, where this is necessary for the fulfillment of our obligations. To carry out the processing, the company selects persons with corresponding professional qualifications who provide sufficient guarantees in terms of technical knowledge and personal integrity for the observance of confidentiality. The company, through its respective contractual commitments and partners, takes all the necessary security measures to protect and ensure the privacy, confidentiality and integrity of your personal data. In any case, the security of those in the platform environment is subject to reasons beyond our sphere of influence, as well as reasons due to technical or other network weakness beyond the control of the company or reasons of force majeure or fortunate events.

COOKIES

By browsing the site we gather simple identification and measurement information, such as how many users visited specific parts of the website. Cookies are small data files consisting of texts and numbers stored in the browser used by the visitor / user (Chrome, Mozilla Firefox, Internet Explorer, etc.) that contain information that allows the website to remember important information. The visitor / user can choose to disable cookies through the browser settings by receiving instructions by pressing Help in its menu, as well as delete all cookies that have been recently stored on it. However, by disabling cookies from the browser, it may not allow the visitor / user to take advantage of all the features of the site.

GOOGLE ANALYTICS

We use the Google Analytics statistics service to collect anonymous information that does not identify the visitor, to better understand the needs of visitors and this helps us to offer better navigation to our visitors. Read more information about the Cookies used by the service.

SECURITY RECORDS

To control malicious activity and protect the site from specific attacks, the IP address of visitors, the user ID of logged in users and the username of login attempts are conditionally logged. Examples of logging conditions occur between login attempts, logout requests, requests for suspicious URLs, changes to website content, and password updates. This information is kept for 14 days.

CACHING

This website uses caching to facilitate faster page loading to provide a better experience for visitors. All save files are temporary. Cache files expire at a schedule set by the site administrator but can easily be cleared by the administrator before its natural expiration if necessary.

CONTACT

For questions or clarifications regarding the processing of personal data or for the exercise of the rights provided for under the GDPR of visitors / users and other natural persons, please, as you did, contact us at the email address This email address is being protected from spambots. You need JavaScript enabled to view it..

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Panepistimiou 59 —
Athens 10564

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